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Store Policy, Privacy and Payment information

STORE POLICY

 

Welcome to ManCave Retro Classics, where your passion meets nostalgia! We are delighted to have you as our valued customer. Please take a moment to review our store policies, designed to ensure an enjoyable and smooth shopping experience for everyone.

 

1. Customer Satisfaction:

 

Your satisfaction is our top priority. If you have any concerns or questions, feel free to reach out to our friendly customer support team. We are here to assist you in any way we can.

 

2. Quality Assurance:

At ManCave Retro Classics, we curate our products with care. We stand behind the quality of our items, and if you receive a defective or damaged product, please contact us immediately, and we will make it right.

 

3. Payment Security:

Your online transactions with us are secure. 

We use industry-standard encryption to protect your payment information. Shop with confidence, knowing that your data is safe and secure.

 

2. Returns and Exchanges:

We want you to be thrilled with your purchase. If, for any reason, you are not satisfied, our hassle-free return and exchange policy are here to make things right. Please check our Returns and Exchanges page on our website for more details.

 

3. Shipping and Delivery:

We strive to process and ship orders promptly. Our shipping rates and estimated delivery times are outlined on our Shipping an delivery page on our website. Should you encounter any issues with your shipment, we are ready to assist you.

 

6. Privacy Matters:

We respect your privacy. Our Privacy Policy outlines how we collect, use, and protect your information. Rest assured, your personal data is handled with the utmost care.

 

7. Stay Connected:

Join our community! Follow us on social media for the latest updates, promotions, and a nostalgic trip down memory lane. We love hearing from our customers, so don’t hesitate to share your ManCave moments with us.

 

8. Feedback and Reviews:

Your feedback is invaluable to us. Your reviews help us improve and enhance our offerings.

 

Thank you for choosing ManCave Retro Classics. We appreciate your business and look forward to providing you with a fantastic shopping experience filled with retro vibes and modern convenience!

 

Happy Shopping!

PRIVACY POLICY STATEMENT 

 

Last Updated: January 2024

 

At ManCave Retro Classics, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services. By using our website or services, you agree to the terms outlined in this Privacy Policy.

 

Information We Collect:

 

Personal Information:

We may collect personal information such as your name, email address, shipping address, and phone number when you place an order or register for an account.

 

Payment Information:

When you make a purchase, we collect payment information, including credit card details, to facilitate secure transactions.

 

Device and Usage Information:

We may collect information about your device and how you interact with our website, including your IP address, browser type, and pages visited. This helps us improve our services and customize your experience.

 

Cookies:

We use cookies to enhance your browsing experience. Cookies are small pieces of data stored on your device that help us track and analyze website usage. You can choose to disable cookies through your browser settings.

PAYMENT INFORMATION

Shopping in-store

You can pay for your order with a Visa Card, Master Card, or Afterpay and Zip.

Australian Currency is also accepted.

 

Shopping Online

You can pay for your order with  Visa Card, Master Card and Afterpay.

Australian Currency is used by ManCave Retro Classics website.

 

ManCave Retro Classics is compliant the industry standard for protection of personal information (PCI).

 

Our pages which require you to enter personal details are encrypted using Secure Socket Layering (SSL) technology, which protects the information as it is sent to us from your computer. Any page which is secured with SSL can be identified by checking the URL. This system is used by all reputable online shopping sites. In the event of unauthorised use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.

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E Gifts 

Please note the following terms and conditions regarding ManCave Retro Classics e-gift cards:

  • The e-gift card is only valid in the Australia where it was purchased.

  • It can be redeemed at ManCave Retro Classics store or online, with shipping available.

  • The e-gift card is non-refundable and cannot be exchanged for cash. No change will be provided. It can be used for full or partial payment, with any remaining balance retained on the card.

  • There is no expiration date on the unused balance of the e-gift card, and it should be handled with care, akin to cash.

  • ManCave Retro Classics is not liable for lost, stolen, or damaged e-gift cards.

  • Values ranging from $50 to $250 can be loaded onto the e-gift card, with no GST applied to the sale.

  • Once fully redeemed, the e-gift card cannot be reused.

  • It can be used alongside other payment methods such as cash, EFTPOS (in-store only), or credit cards to cover the total purchase amount.

  • The e-gift card is not a form of guarantee, credit, or charge card.

  • ManCave Retro Classics reserves the right to modify the terms and conditions of the e-gift card at any time, including cancellation if deemed necessary.

  • Neither ManCave Retro Classics nor the data provider are  liable for any delays, interruptions, errors, or omissions in the collection, recording, processing, storage, or dissemination of e card information.

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